At First Market Bank, your financial security and peace of mind come first. That is why in addition to offering free identity theft restoration services with all of our personal checking accounts, we also want to help our customers know what to look for when it comes to identity theft. Below you will find tips on how to best protect your family from the threat of identity theft. Wrap your family in a more secure financial future. Switch to First Market Bank today. We’d love to be your bank.
Internet Security
Every Internet user should know about spoof (a.k.a. phishing or hoax) e-mails that appear to be from a well-known company but can put you at risk.
Although they can be difficult to spot, hackers generally ask you to click a link back to a Spoof web site and provide, update or confirm sensitive personal information. To bait you, they may allude to an urgent or threatening condition concerning your account.
What spoof E-mails are after:
- Password or PIN
- Credit card validation (CCV) code
- ATM/Debit or Credit Card number
- Social Security number (SSN)
- Bank Account number
Security Tip:
Never click a link contained in a suspicious e-mail.
To ensure a legitimate and safe sign on, always enter www.firstmarketbank.com in your browser.
Even if you don't provide what they ask for, simply clicking the link could subject you to background installations of key logging software or viruses.
Spot a Spoof
Although there's no foolproof formula for spotting a spoof e-mail or web site, these signs should arouse your suspicion:
- There may be a sense of urgency. Example: Your account will be closed or temporarily suspended. You'll be charged a fee if you don't respond.
- There are embedded links that look legitimate because they contain all or part of a real company's name. These links may take you to spoof sites (or pop up windows) that ask you to enter, confirm or update sensitive personal information.
- There may be obvious spelling errors. These help spoof e-mails avoid the spam filters that ISPs use.
- Spoof web sites can be more difficult to detect, because even the address bar and padlock that appear in your browser window can be faked. To make sure you're on our site, type in www.firstmarketbank.com
What we don't do ...
Send urgent or time-sensitive e-mails or ones that ask you to provide, update or confirm sensitive data like your Online User ID or Password, PIN, SSN, ATM/Debit Card or account number, credit card number or expiration date or mother's maiden name.
- Require you to enter anything other than your Online User ID and Password to sign in to First Market Bank's Internet Banking.
- Send you an e-mail that tells you to provide personal information because it's for your own security.
- Send you an e-mail with input fields that ask you for sensitive information.
Protect your account:
Here are other security tips that can help you protect yourself.
What you can do:
Report a spoof:
When you report fraudulent e-mails that appear to be from First Market Bank but which are, in fact, sent by imposters, we work aggressively with law enforcement agencies to investigate them.
If you suspect that you've received a fraudulent e-mail, please forward it to us immediately at: emailspoof@firstmarketbank.com
Note: Don't change or retype the subject line - this inhibits our ability to properly investigate it. After forwarding the e-mail, you should delete if from your inbox.
You may also want to forward it to the Federal Trade Commission at: spam@uce.gov
or contact them at:
www.consumer.gov/idtheft
1-877-IDTHEFT
Security Tip:
If you don't recognize a transaction or suspect fraudulent activity on your account, call 1-888-242-0971 immediately.